Print-on-Demand: Most of our products are produced and 3D printed in-house. This allows us ensure every product is at it's highest quality and to ramp up production when required.
Processing Time: We are currently running updated shipping times where we aim to ship all orders placed before 13:00 Monday - Thursday the following business day subject to any additional stock needing to be manufactured if in high demand.
Orders placed outside of these hours (Thursdays after 13:00, Friday and Weekends) are expect to be shipped by the following Tuesday. However we always try to ship early or as soon as possible.
This is due to our current operation times being a small business and being closed Friday - Sunday.
We offer Standard Delivery on all UK orders, with an estimated delivery time of 2 - 4 business days after your order is shipped.
We also offer Express Delivery on all UK orders, with an estimated delivery time of 1 - 2 business days after the order is shipped.
UK orders over £35 include free shipping.
Orders are shipped via Royal Mail and are subject to Royal Mail collection times from our local parcel pick up locations.
Tracking Provided: Once your order is shipped, you will receive a tracking number to monitor its journey to you. Please allow time for your parcel to check in on Royal Mails tracking system. We hand deliver orders to Royal Mail Parcel Boxes which are required to be scanned in at a Royal Mail Delivery Centre before your tracking number will update - this may take some additional time after the tracking has been marked as dispatched.
We are still actively working on more sustainable shipping solution to provide more updates and tracking due to historic delays with Royal Mail. Please bare with us while this while we continue to work on this. As of October 6th 2025, Royal Mail have increased postage costs so there maybe a slight increase in postage when ordering from Draaft to cover additional fees. We are hoping to bring this back down again soon if an alternate supplier is found - last updated October 2025.
EU (Temporary)
We currently ship to selected EU countries.
Customs, VAT and import charges
Orders shipped to the EU may be subject to local VAT, customs duties and handling fees. These charges are set by your country and are the customer’s responsibility.
Delivery times
Delivery times can vary by country and may be affected by customs processing.
Returns from the EU
If you would like to return an item from the EU, please contact us first to receive return instructions.
Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
We recommend using a tracked service.
Any customs charges incurred on returns sent back to us may be deducted from your refund where applicable.
US (Temporary)
We currently ship to the United States.
Customs and import charges
Orders may be subject to US import duties, taxes or carrier handling fees. These are the customer’s responsibility.
Delivery times
Delivery times may vary by state and can be affected by customs processing.
Returns from the US
If you would like to return an item from the US, please contact us first to receive return instructions.
Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.
We recommend using a tracked service.
Any customs charges incurred on returns sent back to us may be deducted from your refund where applicable.