Contact information

Get in touch

Email us at info@draaft.co.uk. We aim to reply within one working day.

Orders, returns and cancellations

Please include your order number. If you want to return or cancel an order, see our Refund policy for what you are entitled to and how to arrange it.

Product help

If you are having trouble fitting or using a Maggie, our Maggie Compatibility Guide covers the common questions.

Delivery questions

Our Shipping, duties and taxes page shows what delivery costs to your country and whether anything is payable when your parcel arrives.

Support hours

Monday to Friday, 6pm to 10pm UK time. Draaft is a small business and messages outside those hours are picked up the next working day.

Company details

Draaft Ltd, registered in England and Wales, company number 16340183.
Registered office: 128 City Road, London, EC1V 2NX.