Customer Reviews

Every review on this page comes from a verified Draaft order, collected and published through Judge.me.

T
Draaft Ltd
Thomas Moreau
Incredible customer support

I faced an issue with a component that I purchased from Draaft.
The team did an incredible job to ship over the replacement product even if customs made it not easy.
Big up for the fantastic customer support - it's world class!

Aeroad Wahoo rear light mount

I can’t express enough how perfectly this fits my Aeroad. It’s an engineering feat. The attaching edge of the mount is cut at a precise angle that when mounted to the seat post, my light is exactly perpendicularly vertical. All screws are the correct length and screw in smoothly. I couldn’t be more happy.

Another thing to mention is Luke is great to work with. I had an issue with shipping to Hawaii, but he worked with me to resolve the issue to my satisfaction.

A
Draaft Ltd
Adrian Cartlidge
Easy

Easy

C
Draaft Ltd
Cecilia Barnes
The shoe hooks look amazing and so minimal! They were a gift for my cycling obsessed boyfriend and

The shoe hooks look amazing and so minimal! They were a gift for my cycling obsessed boyfriend and he loves them. Highly recommend. Plus the owner was helpful with my order and quick to respond and accommodate my request :-)

M
Draaft Ltd
Mr Daniel Fumino
Fast service

Fast service, well packaged, quality product!

S
Draaft Ltd
Stephen Swift
Great product and Prompt Service

The item I ordered (varia seat post mount) was despatched quickly. Very pleased with the high quality of the product.

J
Draaft Ltd
Jared Benney
spot on

fast delivery and well packaged

C
Draaft Ltd
Chris J
Great product, support and service

Bought this first generation of the magsafe charger draaft mount but unfortunately it turned out to not be compatible with my earlier model (non-braided cable) apple charger, it was marginally too small to fit the charger puck. After emailing Luke, he responded quickly to say that he had just become aware of the problem and immediately offered to send out a newer updated version that would be compatible. This arrived today and now works perfectly.
Nicely designed, useful products backed up by superb support!

MagSafe not up to it.

Great speed on shipping.
Unfortunately, Maggie is not up for the job. The MagSafe is not strong enough. The slightest touch and my phone falls off.
Maggie is great in principle but not in delivery.

Thank you for taking the time to leave a review and for mentioning the fast shipping. I am really sorry to hear that Maggie has not lived up to what you expected, especially with the MagSafe strength and your phone falling off with the slightest touch. That is absolutely not the experience we want anyone to have.

Feedback like yours has been really important in shaping Maggie 2.0. The latest version has a stronger magnetic hold and an improved mounting design to keep the phone more secure during use, while keeping the same simple idea that made the original appealing in the first place.

I really appreciate you sharing your experience. It helps us keep improving.

- Luke, Founder

P
Draaft Ltd
Patrick Marshall
Poor Magnet

it’s a great product for magnet just isn’t strong enough within seconds of using it. My phone fell off. That’s a shame because I can’t use it anymore. My phone just won’t stay on.