Shipping, duties & taxes

The US has ended its duty-free allowance for small parcels, so every item arriving from the UK now carries import duty. We pay that duty in advance, before your parcel leaves the UK, so there is no customs bill and no brokerage fee when it is delivered.

Delivery usually takes 6 to 10 working days after dispatch.

Delivery is a flat £9.99, tracked, and usually takes 7 to 14 working days depending on the destination.

We are not able to prepay import charges outside the UK, the US and Canada. Any duty or sales tax your country applies is collected by your customs authority or postal service before delivery, along with any handling fee they charge. That amount is set by your government, not by us, and we have no way to see it in advance.

If your country is not listed, email info@draaft.co.uk and we will quote you.

We have paused direct delivery to the EU and Northern Ireland, and to Norway, Iceland, Liechtenstein, Monaco and San Marino.

EU packaging and product safety rules, which also apply in Northern Ireland, mean a business outside the EU has to appoint a paid local representative, and for packaging register in every single country it posts to. At our size that would add a cost to every order that we would have to pass on to you. We would rather keep our prices fair and come back properly.

Orders already placed will be delivered as normal. We are working on selling through shops in Europe and will list them here as they come on board. If you run a bike shop and would like to stock Draaft, email info@draaft.co.uk.